To all our valued Customers,
Your health and safety are a top priority for us here at Portfolio Picture Framers. With the current concerns of Coronavirus (COVID - 19) we want you to know that we are committed to doing our part to keep both our customers and staff healthy.
Being a small store away from busy shopping centres and crowds, we are providing a safe and clean space for you to come in for a framing consultation without stress or chaos. We are aware of the “social distancing” measures and this can be achieved throughout your consult, especially since our benches are 1.1m wide, we can certainly accommodate a distance of 1.5m at all times. We also ask for EFTPOS payments where possible to avoid cash handling.
We have also increased our cleaning and are using antibacterial wipes on our benches and frame samples after every customer. We will also be wiping down the door handles and EFTPOS machine after every customer.
We would also ask that if you are feeling unwell please take care of yourself and those around you. Should this be the case or if you prefer not to visit us in-store we are always happy to help you out via email and sending you some framing options and quotes via email. If you wish to go ahead with your emailed quote, we will work with you to drop off and collect your items with minimal to no contact. (To email us for a quote, please visit our Contact Us Page and complete the enquiry form)
Being a small business, we need your support and the community’s support more than ever throughout this difficult time to ensure our shop can survive as we work through this unprecedented challenge.
Furthermore, we have decided to reduce our opening hours. Until further notice our hours are:
Monday to Friday: 10:00am to 3:00pm
Saturday: 9:00am to 12:00pm
Appointments can be made by arrangement outside of these hours. To make an appointment please call 9330 5884 during the times listed above or complete the form on the contact us page.
For further updates, specials and framing inspiration please like our Facebook Page. By liking our Facebook Page(and even sharing a post or two) will also help us immensely during this time!
Thank you for your business and we hope to see you soon!
Travis and Natasha